Dr. Robin C. Sturms, DDS in Bullhead City, Arizona

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• BobbyBooshay 788

  Posted May, 29 2019

  Took a day off work and drove 80 miles to be seen as a new patient, the staff was extremely rude and utterly incompetent. They made a mistake in scheduling my appointment to soon because my insurance (delta) wouldn't cover me until the following day. Unbelievably the receptionist boldly blamed me and said it wasn't her problem! What?!? With this level of ignorant incompetence at the front desk how much of that carries over into the dental chair where the actual work takes place? ..... I'm not going to find out first hand.

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